FAQs

Byron's Jewelry

  • Do you offer jewelry repairs?

    Yes, we provide a range of jewelry repair services. These include resizing rings, replacing stones, repairing clasps, soldering chains, and polishing or cleaning jewelry pieces.
  • Can you resize rings?

    Yes, we can resize rings. Most rings can be adjusted larger or smaller, but some designs like eternity bands may have limitations due to their structure.
  • Do you provide jewelry cleaning and inspection?

    We offer professional cleaning services, often at no or low cost. We recommend having your jewelry inspected every 6-12 months to ensure stone security and maintain warranty coverage.
  • Are your diamonds certified?

    We offer high-quality diamonds that come with certifications from reputable organizations such as GIA, IGI, or AGS. These certificates provide detailed information about the diamond's cut, clarity, color, and carat weight.
  • Do you buy gold or trade in old jewelry?

    We do purchase gold and accept trade-ins of old jewelry. Customers can often apply the value of their old pieces towards new purchases. We also deal in silver buying and selling.
  • Do you offer financing or payment plans?

    We provide various financing options including credit lines, installment plans, and special financing for engagement rings and significant purchases. We also offer layaway plans for our customers' convenience.
  • Can i custom-design a piece of jewelry?

    Yes, we offer custom design services. This process may involve creating sketches, developing CAD models, selecting gemstones, and engaging in collaborative design consultations with our experts.
  • How should i care for my jewelry at home?

    For proper jewelry care at home, we recommend storing pieces separately, avoiding exposure to harsh chemicals, removing jewelry during physical activities, and cleaning with mild soap and water or a specialized jewelry cleaner.
  • Do you offer appraisals for insurance purposes?

    We provide professional appraisal services that include detailed descriptions of your jewelry, gemstone grades, metal types, and replacement values. These documents are typically necessary for insurance purposes.
  • Can you check if my jewelry is real or authenticate?

    Our jewelers can perform basic authenticity checks on your jewelry using specialized tools such as loupes, testers, and microscopes to verify the genuineness of your pieces.